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Very excellent area to live. Clean and pet friendly. In taking walks distance of factors to do and restaurant. Staff may be very friendly.
Didn’t feel like the same old Kimpton revel in. We continually are seeking out this motel chain because of the cleanliness, exquisite provider and how luxe they can sense. We got here to the Kimpton Baltimore for my birthday and Valentine’s Day and had been so excited to try out a new vicinity. My husband booked and paid for a king deluxe town view. When we got to our room, right off the bat I noticed the wallpaper wasn’t clean. We walked in some greater steps and found out it reeked of cigarette smoke. Because of covid, we have been going to be inside the room for 2 days instantly, so we could not justify staying within the room. We went right backpedal to inform the front table. Maryland Maryland They gave us a brand new room and it became a half the scale of the preceding room that they had put us in. It was a good sized downgrade from the room we had paid for. Not simplest became it tiny, the view wasn’t almost as high-quality. At this factor we had been exhausted from visiting and went to mattress. Long story short, I emailed them inside the morning to inform them approximately the downgrade to a room that become less than what we paid for and remind them we have been celebrating. No response. Mid manner via the day, I known as all the way down to provide an explanation for the scenario and they stated they might call me back. Hours later, I emailed a distinct inn e mail cope with electronic mail in hopes of hearing from someone. Not only did I never get hold of a unmarried e mail again, we never were given a name returned either. We also had an exceedingly hard time getting through to the front desk. Our requests for gadgets to be added as much as the room took several tries and calls. I think I had to name 3 instances to remind the female afterhours I had requested for a hair dryer. They stored announcing they were busy but while we went right down to wine hour the second day, the the front desk gentleman said his day changed into uneventful. Other than the whole lack of communication and customer service, some different things to be aware. Our thermostat didn’t paintings. Someone needed to come and reset it. The cover had some small stains and holes. The lights changed into extraordinarily low and dim and seemed darkish and dismal. Thesmall lighting fixtures next to the mattress had LED lightbulbs which regarded difficult and abrasive for the distance. They only supply two small preferred pillows on a large king mattress. I referred to as down for 2 greater, they simplest delivered one. Wine hour and coffee hour left much to be favored. No decaf tea. One average espresso and communal creamer bowls wherein plenty of palms can touch at some point of covid. No beer at some stage in wine hour which all different kimptons we had been do had. Overall not a splendid location to have a good time a unique occasion.
1 famous person for fine body of workers at valet and the preservation guy
1 big name for how stunning the lobby is and the massive home windows inside the rooms
We may not be back to this region subsequent time we’re in Baltimore.
I had the delight of touring this lodge for a few nights in the course of a conference in Baltimore. My first impact was that this hotel Maryland has a completely classic impact that continues past the ground floor. The team of workers are pleasant and accommodating. Pre-covid, the motel presented free glasses of wine at some stage in precise hours inside the not unusual vicinity which turned into a very heat welcome. They also have a gym near the top flooring.
I’m no resort connoisseur but I’d constantly considered Kimptons/Hotel Monacos to be pleasant. But as talked about in other evaluations, this one has the appearance of grandeur, however it’s miles a facade. Yes, it is very quite, but on in addition inspection, it is no longer somewhere I’d ever live again.
The logo is promising cleanliness, but did now not supply. As the lodge these days reopened on August 1, I might have expected a sparkling smooth room. Instead, while the bathroom surfaces have been smooth, the entirety else (desks, aspect tables, mild switches) had a deep layer of dust. That tells me the room hadn’t truely been wiped clean in months, but on my own in training for a guest’s stay. The tub jets were truely disgusting. This lodge absolutely has no business running jet tubs. The bed was simply nice but I count on the sheets were no longer smooth. Thinking about it, no telling approximately the towels either.
Service turned into ordinarily first-rate. Nina at the front table is extraordinary and outstanding knowledgeable. And the valets had been tremendous. I did name the front desk at night, asking in the event that they had OTC medications to be had. There is a placard inside the rest room that states the whole lot they have available and that if it isn’t always listed, they’ll get it. I was super unwell that nighttime and informed the evening table body of workers that and he or she cautioned that I were given to the close by convenience shop. While normally that would be an liked notion, mainly on account that she gave guidelines, due to the fact that I had advised her how sick I turned into and that I turned into unable to leave the room, the shortage of situational attention become pretty appalling. Clearly the placard lies and you cannot get what you want.
Also, I turned into advised that the motel had been at max capability the evening earlier than, due to an event. Which did now not make me sense safe in any respect, because who’s having activities in an epidemic? Not that the resort necessarily had an occasion, however between the visitors I noticed and the shortage of cleanliness, it turned into deeply regarding.
I’d never live here again and could not be thinking about this logo inside the destiny, if it can be at all prevented.
My companion and I spent four nights at the Kimpton Hotel Monaco simply to get out of Atlanta and notice some thing one-of-a-kind from our windows for some days. I do now not recognize in which first of all the evaluation, so I’m going to leap right on in. First off, the inn is so stunning. Stunning. Lovely interiors. Truly a gem!
Check-in changed into a breeze. We made our manner as much as our room. We had a splendid view. Of path we inspected. The first thing we noticed become a lifeless roach. Next, we peeped underneath the desk and found some of tiny lil ziplock baggies and corresponding powdery white crumbs sprinkled all on the floor. YES.
We go to the table with pictures and without a doubt the individual seemed greater appalled approximately the roach than the medication. We had been given another room and our choose of snacks and wine from the “bodega”.
Our subsequent room was k, but nevertheless no longer super. We misplaced our view and the tub. There was nonetheless diverse trash left in the back of from the remaining visitors.. They had this join up the toilet counter listing gadgets they have got in case you forgot. There turned into additionally a element that said if it is not at the listing, call the table and they may get it for you. I referred to as and asked for matches, they informed me they didn’t have them and that turned into that!
That night when we got into mattress, we noticed meals stains all around the sheets however it turned into late so we just went to sleep besides. The mattress turned into AMAZING though. Sooo cushty! Despite the bed being heavenly, the AC become SO LOUD it made it clearly tough to sleep.
The subsequent day we ordered meals, and on our manner down we stopped by the the front table and requested for brand new bedding. Waited over 2 hours…Nothing. So we called the table from the room. Waited a few greater hours…Still not anything.
At meal time we walked downstairs to pick up transport and stopped by the desk for a 2nd time. This become early nighttime, it wasn’t darkish yet. We had been confident they might be introduced up, hand introduced by way of the person we spoke to. More hours handed. We waited to get equipped for mattress bc we didn’t wanna be in the bathe once they came.
Then the cellphone rang, it become the same individual that assured us they had been gonna deliver the bedding. They apologized for out wait and once more presented snacks from the “bodega”…Around 11pm we *sooner or later* got our sheets.
The next day we decided to try and order lunch from the lodge eating place, B&O Brasserie. I appeared up the hours and called the eating place without delay however I may want to most effective get an automatic voice message. I clicked through the smartphone menu and were given routed to the front table. They transferred me returned to the restaurant…Voicemail again.
Then I went back to the eating place’s site, and it stated in case you’re staying within the inn use a certain extension. Tried that, nonetheless could not get via. I referred to as the desk, changed into positioned on a hold for a while. The individual got here back and stated they did not know why the restaurant wasn’t picking up…Turns out the hours at the website had been wrong and they did not open until dinner.
For our first few days we did not have associates however while the weekend got here, the rooms adjoining to ours were filled. That’s when we found out how skinny the walls definitely are. From the left, we heard a toddler crying in any respect hours of the day and night. From the right, all we could scent became SMOKE. We first of all idea someone became smoking proper outdoor our door, but we peeped and noticed that the acquaintances had sealed the fringe of the door with towels. So we know what they have been doing. LOL.
All in all, this inn is GORGEOUS!! You can tell that it simply was THAT lady. I’m no longer certain if the shift to airbnb has whatever to do with it, however she’s fallen off a chunk. I suppose that she ought to get her spunk again, but it’s gonna take $ and devoted staff bc they’re cutting a few extreme corners.
Would I stay right here again? Probably. Would I pay complete charge? Definitely not.
Overall I can not bitch about the Kimpton. The wine hour is the high-quality part, it is now within the restaurant. Check in turned into no trouble. Our rooms have been snug, the only difficulty I had changed into the water inside the bathe did not get very warm, even after several minutes. The mattress and features had been very cushty. We did regulated extra pillows. It become quiet. Guests do appear to be smoking marijuana in the constructing so the scent lingers inside the halls, now not positive why that is any special than smacking cigarettes. Parking, we self parked on the storage across the corner, however it best saved us 6 dollars.
The area became VERY CLEAN The room didn’t have a weird smell(a few lodge do) The stuff we are notable! There isn’t whatever exceptional or actual Rememberable I can share. :-/ so best three stars. As I became writing this put up my spouse called me to assist with checkout and of course bring the lol a person ran over to hold all of the baggage I had. He took all of them!!! So one more megastar I’ll be lower back maybe y’all can earn the remaining one 🙂
The resort is in a very excellent a part of metropolis in a fabulous artwork deco building. The entryway is a bit confusing at the beginning, but makes up for it with the fantastic marble staircases. There were 2 weddings right here when we visited.
The front room vicinity has a nicely-designed hearth with the circular table for day by day satisfied hour, and morning coffee and tea from La Colombe. The workforce we interacted with had been very friendly. For our anniversary in addition they got us a nice bottle of wine and upgraded our room to include an wonderful Jacuzzi. I will absolutely return on destiny trips.
I love the Kimpton chain and knew that I needed to stay right here in the course of my trip to Baltimore after a high-quality revel in on the Chicago place. Upon arrival it was hard to find the front desk however it became just one flight up the grand staircase or one floor up at the elevator. I changed into immediately greeted and was able to drop off my bags as my room turned into now not geared up but.
The area was very convenient to all of Baltimore Inner Harbor attractions and to the conference middle in which I would be spending most of my time this experience.
The lodge restaurant turned into also a brilliant asset. It changed into best for a quick chew, a drink at the bar, or a nice sit down down meal. The meals became delicious and the body of workers changed into extraordinarily friendly.
There had been a few problems at some point of my live, the mattress became now not made up on a couple of occasion and a bell-hop almost came into my room with another inn guest which changed into startling to mention the least. However, I introduced both problems to the the front table and that they dealt with it therefore.
My preferred part about the Kimpton hotels although is the WINE HOUR! Every night time for an hour visitors are handled to neighborhood wine and bites. Both have been delicious and the personnel serving them have been exquisite to speak with. But not anything beat cuddling up subsequent to the lobby fireside with a glass of wine in hand each night before going out to dinner.
Thanks for a super stay Kimpton!
I celebrated my guy’s thirtieth birthday right here. It’s an ideal vicinity as a way to hit the bars with exceptional pricing! I stayed within the luxury suite with spa and city view. It became so relaxing, spacious, clean, and the concierge changed into outstanding. Since the restaurant and bar have been closed (due to COVID), the body of workers presented bottles of wine, whiskey, and different drinks behind the Lobby Desk. In addition, I realize that COVID has taken Valet services out of truth but the resort parking storage became underground throughout the road. It wasn’t some distance, simply cold!