‎myphonak

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The myPhonak app offers you a far off manipulate capability which permits you Apple Watch Apple Watch to alter Apple Watch no longer simplest Apple Watch the extent and software but other advanced hearing aid settings together with noApple Watch ise discount and microphone directionality. You can also have get right of entry to to the Enhanced Speech Focus* slider, which allows you to change the energy of the brand new noise canceller.

* Only available in Phonak Audéo™ P90 (Paradise) devices

The app additionally permits you to communicate together with your HCP and feature your listening to aids adjusted remotely and in real-time through Remote Support**. Your HCP also can test your listening to directly thru your hearing aids ***. Not most effective this but your HCP can also ship you listening tasks to complete and offer feedback that will help you get acclimatized to your hearing aids thru Hearing Diary**. Your HCP also can make modifications to the hearing aids based totally off the acquired feedback. Tap Control settings may be configured in the app and different records including get admission to repute like nation of the battery rate, sporting time and extra.

** Speak for your HCP to see if this service is obtainable on your u . s . a .*** This doesn’t replace a diagnostic audiological test

The myPhonak app empowers you to:- regulate the volume, exchange application or ambient stability while streaming or tinnitus noiser intensity of your hearing aids – customise and customise your hearing packages by way of making changes to the sounds of your hearing aids – get admission to the Enhanced Speech Focus where changes to the new noise canceller can be made- keep your adjustments inside the app so that you can use them at any time- get entry to to popularity facts like battery country of fee and wearing time for rechargeable listening to aids- configure Auto On Apple Watch when out of charger for rechargeable listening to aids- trade Bluetooth Codec configuration for HFP calls- configure Tap Control settings for Paradise listening to aids – get your hearing aids adjusted by means of your listening to care expert in real-time and remotely- see and communicate with your listening to care professional for the duration of your far flung becoming session- have your listening to tested remotely through your hearing aids – experience your new adjustments and give immediately feedback at some point of the faraway session- ship comments and communicate via messages together with your listening to care expert approximately your listening enjoy – entire listening responsibilities with and with out your listening to aids to assist acclimatize for your hearing aids

Compatible models: – Phonak Audéo™ P (Paradise) ****- Phonak Naida™ P-UP/PR (Paradise) **** – Phonak Audéo™ M (Marvel)- Phonak Bolero™ M (Marvel)- Phonak Virto™ M (Marvel)- Phonak Naida™ M-SP (Marvel)- Phonak Naida™ Link M (Marvel)- Phonak Brio™ 4- Phonak Brio™ three R-C *****- Phonak Audéo™ B-Direct *****

**** Release dates vary by using country. Contact your hearing care expert (HCP) for availability.***** with out advanced faraway control functions.

Device compatibility: myPhonak app can be used on telephones with Bluetooth® Low Energy functionality running iOS Version 12 or Apple Watch newer.If you want to test if your phone is well matched, please visit our compatibility checker: https://www.phonak.com/com/en/guide/product-support/compatibility.html

The myPhonak app is well suited with Phonak hearing aids with Bluetooth® connectivity.IOS is a trademark of Cisco, Inc.Bluetooth® is a hallmark of Bluetooth SIG, Inc. and any use of such mark through Sonova AG is under license.

May 26, 2021

Version 4.0.three

This new edition consists of assist for modern-day firmware updates for Audéo™ P (Paradise) and Naida™ P (Paradise).

Thank you for the usage of myPhonak!

Ratings and Reviews

Constant “Internal mistakes” messages whilst looking to tweak a customized program

1) Like many other reviewers, it is stressful whilst a name or textual content or whatever switches the program lower back to Automatic.

2) But the real trouble is once I’ve saved a customized software, if I pass again in to try to tweak the settings for that application (or even just to take a look at its settings) I get “Internal error We are sorry, something surprising came about. Please restart your listening to aids, reset your Bluetooth connection and strive again.” Following the ones commands does now not assist.Searched the internet and it stated to do all of that but also uninstall and reinstall the app.This of route loses all custom designed applications and I need to start over.I’ve completed this three-4 times and it seems to remedy it until the following time I near the app and then start the app once more later… Then trying to view or tweak any customized program once more starts throwing the “Internal mistakes” message all yet again.

3) Having the app constantly return to the Automatic software (see #1 above) wouldn’t be so terrible if I could customise the Automatic program.But you may’t try this.If you customize Automatic, you constantly should keep it underneath a brand new software – you can’t overwrite the settings for Automatic.

We’d want to assist clarify a selected behaviour of the app which can cause this system to alternate mechanically: Whenever a Bluetooth Classic connection happens (for example: track streaming, phone calls, TV connection, or indicators/touch sounds if those have not been deactivated for your cellphone settings) the app mechanically switches to the Bluetooth streaming application. When a Bluetooth Classic connection mechanically ends, your hearing aids will revert to best the programs that it’s been equipped with. Settings that have been created inside the app (which include the preset programs from the app) aren’t fitted on your hearing aids, which is why the program mechanically reverts returned to Automatic rather. Important to word, there’s no activation chime sound to your listening to aids to suggest the automatic exchange of applications. Here are a few recommendations if you want to either reduce or remove the occurrences of this system routinely reverting to Automatic: 1. Choose most effective the applications that have been fitted to your hearing aids 2. Turn off all contact-sounds and audible signals or different Bluetooth Classic connections for your cellphone settings three. Ask your hearing care professional to suit your custom or preset programs to your hearing aids The advantage of getting your very own custom settings outfitted as custom applications via your hearing care expert is that they will continue to be stored for your listening to aids, which means that even in case you delete the app you may now not lose the outfitted settings. Our builders are already aware and operating on locating solutions for saving your very own custom-made settings greater completely inside the future. If those clarifications don’t help to provide an explanation for the behaviour which you are seeing, please allow us to understand with the aid of declaring how it differs in order that we will investigate it similarly for you. Kind regards, Your Sonova Apps Team

Hearing Aids Will Not Stay Connected to Blue Tooth on IPhone 12 Pro Max

Several problems with the app however shall we talk about Blue Tooth connectivity. It worked for awhile after which I had frequent troubles with the connectivity. First I’d be using down the road and the smartphone would be switching back and forth from the auto’s blue tooth cellphone connection to the hearing aids after I was on a telephone call. It should be stated that I use the auto’s speaker phone instead of my paired blue tooth listening to aids.

Next the connectivity from my hearing aids to my cell phone no longer will say “related” for five-10 seconds and then “now not Apple Watch linked.” I requested one among your customer support humans a way to restoration the hassle and become very displeased with the solution which became “Well when Apple sends out updates it does this and you have to delete the app, reload it from the app store after which undergo the system of pairing the tool, etc, and redo your settings. I should have completed that at least 15 instances, five with the latest hassle which nonetheless hasn’t been resolved. I even have a couple of apps on my IPhone and that is the only where I actually have issues. Why doesn’t Phonak send out updates and fixes?

I received’t even begin to inform you approximately the troubles I’ve had, while the app is honestly operating, with it kicking me off my non-public the settings on the extent.

We apologize for the inconvenience you have skilled Please check this link to research more about switching Phonak hearing aids to the automobile speaker: https://product-guide.phonak.com/s/article/Switching-from-Phonak-hearing-aids-to-the-car-speaker?language=en_US

Ok but could be better.First of all, I would like to say that this listening to resource, the Phonak Marvel, has by using some distance the fine T-coil sound I even have used. I am a pharmacist and spend numerous time on the phone. However, this assessment is ready the app no longer the aid. The potential to alter the extent on the external microphone in t-coil is not available and after contacting Phonak guide without delay I turned into instructed that it is able to be adjusted by means of manually tapping the hearing aid buttons. This works nicely and has helped a whole lot. I would love to peer that characteristic return to the app manipulate. Also, I am any other affected person that would really like so that you can trade applications from my iWatch. I looked at the far flung and the pull away there is that you need to toggle through all of the packages to get from one mode to some other. Another inspiration for Phonak, make the far off like the first Phonak listening to aid I offered in 2003. It had a separate button for TV, t-coil, regular mode, in addition to a quantity button. I bounce back and forth from ordinary to t-coil in all likelihood three-4 instances an hour at work.

Thank you very much in your comments, we’re going to pass your remarks directly to our development group.

The developer, Sonova AG, indicated that the app’s privateness practices can also include dealing with of records as described underneath. For extra information, see the developer’s privateness coverage.

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The following statistics can be collected but it is not connected on your identity:

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Privacy practices may additionally vary, for instance, primarily based on the capabilities you use or your age. Learn More

Information

SellerSonova AG

Size72.9 MB

CompatibilityiPhoneRequires iOS 12.zero or later.iPod touchRequires iOS 12.zero or later.LanguagesEnglish, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating17+Frequent/Intense Medical/Treatment Information

Copyright© 2021 Sonova AG

PriceFree

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Supports

Family SharingWith Family Sharing installation, up to 6 circle of relatives individuals can use this app.

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